SAP Basis Managed Services — Expert SAP Operations. Always Available.
SAP Basis managed services provide comprehensive system administration, monitoring, performance management and lifecycle operations for SAP landscapes — ensuring S/4HANA, ECC, BW and all SAP systems run reliably, securely and at peak performance.
Comprehensive SAP Basis Managed Operations
Every dimension of SAP Basis administration managed by certified experts — so your team can focus on business outcomes, not infrastructure operations.
24×7 SAP Monitoring
Continuous SAP system health monitoring with proactive alerting for all landscapes
Performance Management
SAP workload analysis, bottleneck identification and performance tuning
Transport Management
End-to-end SAP transport management across dev, QA and production landscapes
Security & Patching
SAP security notes, patches and kernel upgrades with tested deployment
Backup & Recovery
SAP backup management, recovery testing and data protection operations
User & Access Management
SAP user administration, role management and access governance
SAP Basis Managed Services — In Depth
Our managed Basis services span the full operational lifecycle — from day-to-day monitoring to quarterly upgrade cycles and disaster recovery.
SAP System Monitoring
- 24×7 ABAP, Java and HANA system monitoring
- SAP Solution Manager and CCMS alert monitoring
- Early watch reports and system health analysis
- SLA reporting and monthly Basis operational reviews
SAP Performance Management
- Work process, dialog and background job performance analysis
- HANA database performance monitoring and tuning
- SAP memory and buffer configuration optimization
- Workload analysis and peak demand capacity planning
Transport Management
- SAP TMS configuration and transport route management
- Import queue management and transport scheduling
- Emergency transport and hotfix deployment procedures
- Transport audit trail and compliance documentation
SAP Security & Patching
- SAP security note analysis and patch prioritisation
- Kernel and support package upgrade management
- Basis-level security hardening and vulnerability remediation
- SAP access and authorisation administration
SAP Backup & Recovery
- SAP and HANA backup strategy design and implementation
- Scheduled backup monitoring and failure alerting
- DR drill coordination and recovery testing
- Backup compliance reporting and audit documentation
Upgrade & Lifecycle Management
- SAP support package and enhancement package management
- SAP HANA revision upgrade planning and execution
- System copy and landscape refresh management
- SAP product lifecycle and maintenance planning
What Sets SAVIC SAP Basis Services Apart
Built on deep SAP Basis expertise, proven tooling and a commitment to proactive — not reactive — operations management.
SAP Solution Manager
Centralized SAP monitoring, alerting and ITSM integration via SAP Solution Manager
HANA Expertise
Deep SAP HANA DBA capabilities for performance, security and administration
Multi-Landscape Support
Manage dev, QA, pre-prod and production SAP landscapes under one managed service
Proactive Operations
Anticipate and resolve SAP issues before they impact users and business processes
Certified SAP Basis
All services delivered by SAP-certified Basis consultants with deep enterprise experience
ITSM Integration
ServiceNow and ITSM integration for SAP incident, problem and change management
The SAVIC SAP Basis Advantage
Organisations across India, UAE, USA, Malaysia and Singapore rely on SAVIC for always-on SAP Basis managed services — backed by certified consultants, proven processes and SLA-guaranteed operations.
- SAP-certified Basis consultants with S/4HANA, HANA, BW and NetWeaver expertise
- 24×7 operations with 15-minute P1 response SLA
- Proactive monitoring reducing SAP incidents by 40%
- Full SAP lifecycle management — monitoring, patching, upgrades and DR
- Multi-landscape management across cloud and on-premise SAP systems
- Proven delivery — India, UAE, USA, Malaysia, Singapore
Explore Related SAP Services
SAP Basis managed services complement our broader cloud, monitoring and support portfolio for end-to-end SAP operational excellence.
Ready for SAP Basis Managed Services?
Let SAVIC's certified SAP Basis team take ownership of your SAP operations — from 24×7 monitoring and transport management to patching, upgrades and DR. Talk to an expert today.