Infrastructure Managed Services — Reliable Infrastructure. Zero Complexity.
Infrastructure managed services provide comprehensive operations, monitoring and support for enterprise IT infrastructure — servers, networks, storage and cloud environments — ensuring maximum availability, performance and security without the burden of in-house management.
End-to-End Infrastructure Coverage
Comprehensive managed services spanning every layer of your infrastructure — from servers and networks to cloud platforms and security operations.
Server Management
24×7 physical and virtual server monitoring, maintenance and performance management
Network Operations
Network monitoring, configuration management and connectivity assurance
Storage Management
Storage capacity planning, performance monitoring and lifecycle management
Patch Management
OS, middleware and firmware patching with compliance tracking and staged rollout
Cloud Infrastructure Ops
AWS, Azure, GCP, Jio, ESDS and Tata Tele cloud resource management
Security Operations
Infrastructure security monitoring, vulnerability management and compliance
What's Included in Your Managed Infrastructure
Each service pillar is backed by ITIL-aligned processes, SLA commitments and a dedicated team of infrastructure specialists.
- Physical and virtual server monitoring and administration
- Compute performance analysis and optimization
- OS configuration management and hardening
- Server lifecycle management and decommissioning
- Network device monitoring and configuration management
- WAN, LAN and SD-WAN performance and availability monitoring
- Firewall rule management and network security operations
- Bandwidth management and traffic analysis
- Storage capacity monitoring and threshold management
- Backup scheduling, monitoring and failure management
- Data retention policy enforcement and compliance
- Storage performance analysis and tiering optimization
- Monthly patching cycle management for OS and middleware
- Vulnerability scanning and remediation prioritisation
- Emergency patch deployment for critical security issues
- Compliance reporting for audit and governance teams
- Multi-cloud resource provisioning and lifecycle management
- Auto-scaling and cost optimization configuration
- Cloud spend monitoring and savings recommendations
- Reserved instance and commitment management
- 24×7 L1/L2 infrastructure support and incident management
- ITIL-based incident, problem and change management
- Escalation management and vendor coordination
- SLA reporting and monthly service review
Built-In Capabilities That Set SAVIC Apart
Advanced tooling, automation and operational practices embedded in every infrastructure engagement.
Unified Monitoring
Single-pane monitoring for cloud and on-premise infrastructure across all platforms
ITSM Integration
ServiceNow and ITSM platform integration for infrastructure incident and change management
Automated Patching
Patch automation with compliance tracking and rollback capability
FinOps Practice
Cloud spend governance, rightsizing and reservation management for cost optimization
Security Operations
Infrastructure security posture monitoring, vulnerability management and compliance
Performance Analytics
Trend analysis, capacity forecasting and optimization recommendations
The SAVIC Infrastructure Advantage
- Multi-cloud and on-premise infrastructure expertise across all major platforms
- 24x7 operations with ITIL-based service management and SLA commitments
- Proactive monitoring reducing infrastructure incidents and unplanned downtime
- FinOps capabilities delivering average 35% cloud infrastructure cost savings
- Security-first operations with continuous vulnerability management
- Proven delivery — India, UAE, USA, Malaysia, Singapore
Explore More Managed Services
Ready for Infrastructure Managed Services?
Let SAVIC take the complexity out of your infrastructure operations — so your team can focus on innovation, not uptime.