Gulf Oil Lubricants India Ltd

Case study


Industry
Oil & Gas Industry

Products and Services
Automotive, Engine oil, Driveline fluids, Greases & many more

Employees
2000+


Redefining Lubricants Innovation:Gulf Oil's Strategic Leap into a strongerERP to restructure its business process

Gulf Oil Lubricants India Ltd (GOLIL), under Gulf Oil International (GOI), is a major player in India's lubricants industry, with a global presence excluding the USA, Spain, and Portugal. It operates in over 100 countries, including the Middle East and Singapore. Currently, GOLIL is looking for a partner to manage SAP system support across its entities.


Before: Challenges and Opportunities 

  • Gulf Oil faced data inconsistencies and inaccuracies across departments, impacting strategic decisions and efficiency.
  • Their disparate legacy systems worldwide led to operational delays and higher costs.
  • Implementing a state-of-the-art ERP system could standardize processes across all operations, improving efficiency and data integrity.
  • Streamlined operations could enhance customer support services, improving customer satisfaction and loyalty.

Why SAP and SAVIC Technologies?

  • SAP’s ERP solutions are known for integrating complex business processes into a unified system, enhancing transparency and efficiency.
  • SAVIC is a SAP platinum partner with extensive oil sector experience making it a trusted choice for Gulf Oil.
  • Their 24/7 MaxCare services also ensured minimal downtime and fast problem resolution.

After: Value-Driven Results

  • Data accuracy and real-time access improved Gulf Oil's decision-making.
  • Enhanced efficiencies reduced costs.
  • Better analytics allowed for more accurate risk forecasting and proactive measures.

30%

improvement in operational efficiency due to streamlined processes and reduced system fragmentation. ​


25%d

reduced IT maintenance costs


40%

Improved significantly enhancing customer satisfaction and loyalty


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