SAVIC Maxcare

Keep your systems running at peak performance with SAVIC MAXCare

SAVIC propose to deliver the requisite IT Services using our innovative and optimal HYBRID (On Site, Near Shore/Off Site and Off Shore) Delivery model that will deliver the scoped IT services for clients at lower cost. yet maintaining the desired SLA's. The central theme of our service delivery model is an Integrated Centralized service help desk.
This service desk will become the single point of contact for issues. SAVIC use ITIL and GMP compliant ticketing tool for this service desk. The end users of can log a problem or raise a query through the web, email, visit or phone. All issues will be addressed within the SLAs which would be agreed up on the due diligence phase of the project along with clear service catalog, categories and priority.

Drishti

Signup for Complimentary

Cost Effective Tailored Made Models that provide significant savings on SAP total cost of ownerships.



1.Signup for free SAP monitoring of your chosen system

Short (no longer than 30 minutes) weekly online consultation with our SAP Basis experts to ensure any urgent or important findings are discussed with you

signup

2.Top-down Basis analysis and report of your systems

Keep the remote monitoring enabled to allow SAVIC to discover and collect your SAP systems performance information for at least 1 month.

top-up basis